A NORTHAMPTONSHIRE-based award winning marketing and PR firm has joined forces with experts from the food and drink sector to host a workshop called The Perfect Bill. The Perfect Bill is a workshop for restaurants, pubs and those in the food and drink industry who want to maximise their profits using scientifically proven techniques that focus on customer service and creating the perfect bill your customers would pay.
A NORTHAMPTONSHIRE-based award winning marketing and PR firm has joined forces with experts from the food and drink sector to host a workshop called The Perfect Bill. The Perfect Bill is a workshop for restaurants, pubs and those in the food and drink industry who want to maximise their profits using scientifically proven techniques that focus on customer service and creating the perfect bill your customers would pay. Typically this equates to upwards of a 20 per cent uplift in the customer bill. “High quality customer service will be the key driver for 82 per cent of customers in 2016,” said Ashley Riley, Managing Director of Ashley Riley Communications. “What this means is that however tasty your food or however great your restaurant, if your customer service is not the best it can be you will lose customers. That means restaurants and bars across the county will see their profits decrease in the year ahead.” The workshop, which runs from 10am until 4pm, delivers scientifically proven examples of what customer service techniques work and how they can, should and must drive business in the food and drink sector. Ashley is joining forces with Robert Housden from UK-based customer loyalty experts TYSOM who has previously worked for the Marriott International, Guoman and Thistle Hotels to show you what the perfect bill looks like and how you can have it in your business. The Perfect Bill will be held on Monday, 7 March 2016 in Wellingborough and places are strictly limited. The cost of the The Perfect Bill Workshop is just £199 + VAT per person including lunch and refreshments. To reserve your place email Terms and Conditions apply