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Playing a key part in caring for the vulnerable

WHILE going through these turbulent times, Home Instead East Northants is playing a key part, with our key workers continuing to go out to our 160 clients across East Northamptonshire.

With our amazing team of CAREGivers and office staff sticking together through this time, and the camaraderie showing the true spirit of unity, together with care and kindness to our clients. Our clients are our number one priority and care for the frail and vulnerable must continue. This is what Home Instead is all about, giving quality care to family members especially through this difficult period.

It was lovely to have received a card after the first #clapforcarers on the 26 March from one of our client’s family members.

With the ongoing isolation and family members having to social distance, if you feel it is getting hard to do things for loved ones in isolation, we are here to help. If you would like to talk to one of our Care Managers about support and care please call 01933 678775 and we would be happy to talk to you and help in any way we can.


Our CAREGivers are going above and beyond, here are just a couple of things our caregivers have done for the clients in lockdown.

* Janet celebrated her birthday in isolation recently. She also has dementia and is struggling to understand why she has to stay home. Her CAREgiver Maria knows how much she loves cake! So Maria surprised her with a homemade banana cake to lift her spirits – which really cheered her up. Her CAREGiver Emma also thought of Janet when doing her own family shop and saw a couple of plants and thought ‘that’s an activity to do with her in her garden’.

* CAREGiver Callum surprised Mr Dormer with a visit to the Embankment to feed the swans before the lockdown. Mr Dormer said afterwards: ‘Callum, thank you. I’ve not done that in years’.

* Another client also wanted to be able to see her family but was struggling with the technology side of things, her CAREGiver made it possible for her to FaceTime her family. A heart-warming activity that could continue whilst the caregiver was there.

* Another client was feeling low because she couldn’t go to the hairdressers, so her CAREgiver Kerry gave her a hair salon pampering and blow dried and curled her hair to make her feel good.

* CAREGiver Veronica helped Gillian go out for her once-a-day exercise and showed her the rainbows in the windows. When they got back home, Gillian decided to do this herself, which was a new experience, and she loved the colouring!

Owners Mark and Rosina Darnell said: “We are very proud of the team and how everyone has pulled together, going above and beyond, and say Thank you to everyone!”

Having to cancel our community events for the safety of everyone, Lucy has been keeping in touch with many clients online, even helping one 96-year-old savvy lady set herself up on Zoom all by herself! It is amazing how we adapt to situations in life and manage to work it out and find a different way to carry on.

If you have recently lost your job, we are still recruiting for CAREGivers because care doesn’t stop, we provide full training, which we are delivering virtually at the moment to keep contact to a minimum.

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