REPAIR Not Replace – The Phone Paramedics, the mobile phone and tablet repair service that visit your workplace or home and repair in their vans whilst you get on with your day, have launched a new service that is a first in the UK.
Repair Not Replace repair all types of mobile phones, including iPhones and Samsungs. On iPhones, if Repair Not Replace, replace an iPhone screen and it is broken again within 12 months, no matter how it gets broken they will replace for free. This allows total peace of mind for 12 months (all models up to iPhone 8 plus).
Director Mark Jones said: “Our customers told us it would be great not to have the constant worry of dropping their phone and if they did, they could just get a new screen without any further cost. With screens starting from £39.99 including this service, we think this is a service that our customers will love.”
Mike Szmagaj, Franchisee, said: “This is a first for the UK, and is made possible because of the volume of screens we can now buy. We are passing the savings back to the customer. When we tell people, they are open mouthed and cannot believe that if they break the screen again, they can have another one fitted for free, but it’s true and fully costed from our end. We have been so busy since launching this product. It is not just a special offer.”
Repair Not Replace can fix all mobile phones, tablets and other tech outside your premises, normally on the same day and within one hour. This helps businesses who rely on their mobile phones or tablets to save time, as you don’t need to send them off, or go into a town centre shop. It also keeps this valuable work tools down time, at a minimum, keeping everyone working. Repair Not Replace offer business accounts, where business customers can pay on account.
Repair Not Replace have a promise of only using quality parts.
Mark explained: “The industry has a terrible reputation, and we wanted to be different. We spent a long time sourcing quality and reliable parts, which we can back up with our ‘no fix no fee promise’ and 12-month warranty. We also ensure all data is kept secure.
“Our trained technicians, who have to go through regular testing, ensure your mobile phone or tablet is tested before and after any repair, with customers receiving an email copy of the results. We have smart branded vans and uniformed staff that have all been DBS checked to ensure our customers have confidence in us.”
All prices are on the website as Repair Not Replace wants to have a transparent pricing policy and bookings can be made online to at www.repairnotreplace.co.uk or Mark Jones can be called free of charge on 0800 047 2047 or 07858 586868 for an informal chat or by email