MERLIN’S training and development solutions are shaped by delegates’ specific requirements. Capturing delegates’ needs at the start of each workshop, Merlin then responds appropriately, tailoring each workshop.

Its practical, motivational approach enables delegates to maximise employee performance. Serious content is presented with a light touch making learning relevant and enjoyable. ?

The current leadership course list includes:

February 7: Managing Difficult People

February 21: Driver Retention

February 28: Running Appraisals That Add Value to All

March 14: The Great Supervisor

March 21: Handling Disciplinary/Grievance Situations

March 28: Introduction to Coaching

The How-To Course list includes:

February 8: Microsoft Excel Intro/Intermediate

February 15: Microsoft Outlook

March 7: Social Media?

April 13: Customer Service?

If you can’t find what you need here, call Merlin and they will design the perfect training solution?for your exact requirements. Merlin also offers specialist coaching, development and HR support services – call to discuss your needs on 01536 533541, email training@merlinleaders.co.uk or visit the website www.merlinleaders.co.uk